City of Palestine recently issued the following announcement.
The Utility Payment portal will be unavailable due to scheduled maintenance beginning Sunday, November 14th at 12:00 p.m. through Tuesday, November 16th at 12:00 p.m. Website maintenance will affect customers wanting to pay their water bills online and over the phone. Customer service representatives will not be able to look up utility balances and unable to accept payments over the phone.
City Hall will be closed Monday, November 15th for these updates.
Original source can be found here.